Administrator guide

Before you start

This guide is for church administrators. Your church controls invitations, roles, workflow choices and its records. Controls that are absent may be intentionally outside your assigned role.

• Use the correct Zionel church workspace.
• Use your own account on a supported, updated browser.
• Have the church’s approved escalation route available.

Step-by-step workflow

1. Confirm the correct tenant before making a change.
2. Invite a person with the minimum role required for their duties.
3. Review access after ministry transitions and remove stale invitations or accounts.

Permission and safety boundaries

• Administrator access is powerful; require individual accounts and strengthened authentication.
• Do not assign finance or pastoral privileges merely for convenience.

If it does not work

1. Check that you are in the intended church and that your displayed role matches the task.
2. Check the service-status signal and retry the single action once.
3. If the problem persists, note the page, time and safe error wording, then use the documented support route.

Troubleshooting guideSupport

Finish safely

Verify the intended result, close any duplicate or unfinished workflow, and sign out when the device is shared. Report unexpected access as a security concern rather than exploring it.

Security for churches