Member guide

Before you start

This guide is for members. Your church controls invitations, roles, workflow choices and its records. Controls that are absent may be intentionally outside your assigned role.

• Use the correct Zionel church workspace.
• Use your own account on a supported, updated browser.
• Have the church’s approved escalation route available.

Step-by-step workflow

1. Sign in to the church named on the welcome screen.
2. Review your own profile and household information where your church permits it.
3. Use the relevant church workflow for prayer, testimony, giving or communication.

Permission and safety boundaries

• Members do not receive administrative, finance or pastoral access by default.
• Ask your church—not Zionel—to correct church-managed records.

If it does not work

1. Check that you are in the intended church and that your displayed role matches the task.
2. Check the service-status signal and retry the single action once.
3. If the problem persists, note the page, time and safe error wording, then use the documented support route.

Troubleshooting guideSupport

Finish safely

Verify the intended result, close any duplicate or unfinished workflow, and sign out when the device is shared. Report unexpected access as a security concern rather than exploring it.

Security for churches