Before you start
This guide is for authorized gathering and attendance teams. Your church controls invitations, roles, workflow choices and its records. Controls that are absent may be intentionally outside your assigned role.
- Use the correct Zionel church workspace.
- Use your own account on a supported, updated browser.
- Have the church’s approved escalation route available.
Step-by-step workflow
- Create or select the gathering and confirm date, time and location.
- Assign operational owners and review attendance readiness before opening check-in.
- Close out exceptions and record only non-sensitive operational notes after service.
Permission and safety boundaries
- Gathering visibility follows attendance permissions.
- Directory access is a separate permission and is not implied by gathering visibility.
If it does not work
- Check that you are in the intended church and that your displayed role matches the task.
- Check the service-status signal and retry the single action once.
- If the problem persists, note the page, time and safe error wording, then use the documented support route.
Finish safely
Verify the intended result, close any duplicate or unfinished workflow, and sign out when the device is shared. Report unexpected access as a security concern rather than exploring it.
Need another hand?
Use the support route that matches your role and question. Do not include passwords, session tokens, payment-card data or confidential pastoral notes.
Get support guidance