Before you start

This guide is for team leaders and administrators. Your church controls invitations, roles, workflow choices and its records. Controls that are absent may be intentionally outside your assigned role.

  • Use the correct Zionel church workspace.
  • Use your own account on a supported, updated browser.
  • Have the church’s approved escalation route available.

Step-by-step workflow

  1. Create or select the correct team inside the current church.
  2. Assign a leader only when their responsibilities require that role.
  3. Use team communication and schedules for the stated ministry purpose.

Permission and safety boundaries

  • A ministry team label is not itself a platform authorization.
  • Review membership and leadership changes regularly.

If it does not work

  1. Check that you are in the intended church and that your displayed role matches the task.
  2. Check the service-status signal and retry the single action once.
  3. If the problem persists, note the page, time and safe error wording, then use the documented support route.

Finish safely

Verify the intended result, close any duplicate or unfinished workflow, and sign out when the device is shared. Report unexpected access as a security concern rather than exploring it.

Need another hand?

Use the support route that matches your role and question. Do not include passwords, session tokens, payment-card data or confidential pastoral notes.

Get support guidance