Getting started

Before you start

This guide is for all invited users. Your church controls invitations, roles, workflow choices and its records. Controls that are absent may be intentionally outside your assigned role.

• Use the correct Zionel church workspace.
• Use your own account on a supported, updated browser.
• Have the church’s approved escalation route available.

Step-by-step workflow

1. Open the invitation from a trusted church contact and verify the church name.
2. Create a unique password of at least 15 characters; add a passkey or other required factor when offered.
3. Review your displayed role and available areas, then sign out when using a shared device.

Permission and safety boundaries

• If an invitation is expired or belongs to the wrong church, stop and ask a church administrator for a fresh invitation.
• A role controls what is visible; do not borrow another person’s account.

If it does not work

1. Check that you are in the intended church and that your displayed role matches the task.
2. Check the service-status signal and retry the single action once.
3. If the problem persists, note the page, time and safe error wording, then use the documented support route.

Troubleshooting guideSupport

Finish safely

Verify the intended result, close any duplicate or unfinished workflow, and sign out when the device is shared. Report unexpected access as a security concern rather than exploring it.

Security for churches