Pastor and minister guide

Before you start

This guide is for pastors and authorized ministers. Your church controls invitations, roles, workflow choices and its records. Controls that are absent may be intentionally outside your assigned role.

• Use the correct Zionel church workspace.
• Use your own account on a supported, updated browser.
• Have the church’s approved escalation route available.

Step-by-step workflow

1. Open pastoral workflows only in a private setting and confirm the member record.
2. Record only information necessary for the ministry purpose.
3. Use authorized follow-up assignments and avoid copying narratives into general communications.

Permission and safety boundaries

• Pastoral access is restricted and should not be inferred from a general leadership title.
• Emergency or safeguarding concerns must follow the church’s established human procedures.

If it does not work

1. Check that you are in the intended church and that your displayed role matches the task.
2. Check the service-status signal and retry the single action once.
3. If the problem persists, note the page, time and safe error wording, then use the documented support route.

Troubleshooting guideSupport

Finish safely

Verify the intended result, close any duplicate or unfinished workflow, and sign out when the device is shared. Report unexpected access as a security concern rather than exploring it.

Security for churches