First-timer and ushering guide

Before you start

This guide is for ushers, first-timer teams and leaders. Your church controls invitations, roles, workflow choices and its records. Controls that are absent may be intentionally outside your assigned role.

• Use the correct Zionel church workspace.
• Use your own account on a supported, updated browser.
• Have the church’s approved escalation route available.

Step-by-step workflow

1. Explain why the church is collecting the requested details.
2. Use the bounded first-timer form and verify consent or notice steps set by the church.
3. Assign follow-up only to an authorized leader and avoid duplicate records.

Permission and safety boundaries

• Do not enter pastoral narratives, government identifiers or payment details.
• A visitor can use the public flow without receiving access to private church records.

If it does not work

1. Check that you are in the intended church and that your displayed role matches the task.
2. Check the service-status signal and retry the single action once.
3. If the problem persists, note the page, time and safe error wording, then use the documented support route.

Troubleshooting guideSupport

Finish safely

Verify the intended result, close any duplicate or unfinished workflow, and sign out when the device is shared. Report unexpected access as a security concern rather than exploring it.

Security for churches