Communications

Before you start

This guide is for authorized communications and ministry leaders. Your church controls invitations, roles, workflow choices and its records. Controls that are absent may be intentionally outside your assigned role.

• Use the correct Zionel church workspace.
• Use your own account on a supported, updated browser.
• Have the church’s approved escalation route available.

Step-by-step workflow

1. Choose the smallest appropriate audience and confirm the tenant.
2. Preview the message, links and sender identity before sending.
3. Record delivery exceptions without copying secrets or unnecessary personal data.

Permission and safety boundaries

• Do not disclose prayer, pastoral, giving or children’s information in a broad message.
• Follow the church’s consent and opt-out process.

If it does not work

1. Check that you are in the intended church and that your displayed role matches the task.
2. Check the service-status signal and retry the single action once.
3. If the problem persists, note the page, time and safe error wording, then use the documented support route.

Troubleshooting guideSupport

Finish safely

Verify the intended result, close any duplicate or unfinished workflow, and sign out when the device is shared. Report unexpected access as a security concern rather than exploring it.

Security for churches